Your Council Tax - Your Say
A public meeting was held Tuesday 19th January to present some difficult choices about providing services for Elmbridge residents next year.

|See more information and the Council Tax Meeting Presentation - 19 January 2010.

What is Council Tax?

• |General information about what Council Tax is and what it pays for
• |Information booklets sent with your first bill each year
• |Property bands and charges
• |How to appeal
• |Moving home
• |Receive bills by email
• |Ask us a question about your Council Tax account
• |Where the money comes from and how we will spend it 2009-10
• |Late and non payment

Can you pay less Council Tax?

• |Discounts
• |Exemptions
• |People with disabilities
• |Benefits
• |Empty property discount
• |Report suspected discount/exemption fraud

Paying your Council Tax

• |Important - changes to the way you can pay from 2009/10
• |Paying your Council Tax online
• |Paying your Council Tax by Direct Debit

News, events and information

• |Top Performing Council
• |Civic Centre cashiers office now closed

Council Tax customer services

• |Frequently Asked Questions about Council Tax
• |Customer care charter
• |Customer feedback: we welcome both positive and negative customer feedback on our service.
• |Customer forum meeting minutes