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How To Pay Your Council Tax and Business Rates

Payment Methods

  • Direct Debit
    Set up |payment by Direct Debit now or ring us on 01372 474030 with your cheque book details and we will set you up straight away.

  • Telephone
    01372 474020 is our dedicated 24 hour telephone line for payment. Payment can be made using a credit card or debit card.
    * secure line - there will be a surcharge for all credit and prepaid cards ( which are classified as credit cards by the card issuer) and you will be advised of the amount of the surcharge at the time of payment

  • Internet / Web available 24 hours a day , 7 days a week
    |Pay your Council Tax online
    |Pay your Business Rates online
    Payment can be made using a credit card or debit card.
    * secure site - there will be a surcharge for all credit and prepaid cards ( which are classified as credit cards by the card issuer) and you will be advised of the amount of the surcharge at the time of payment
    You can also use computers in |libraries /at the |Civic Centre etc.

  • Standing Order or Phone Banking* (Please note our bank details have changed)
    Ask your bank to make payment or set up a regular standing order. Please ask your bank to quote:
    For Council tax: Sort code: 30-00-00. Account: 00212628. and ONLY your 8 digit reference number starting with a " 2 ".
    For Business Rates: Sort code: 30-00-00. Account: 00331287. and ONLY your 8 digit reference number starting with a " 6 ".

*Please note we are aware that customers have been experiencing difficulties in making their own online bank transfers to the Council. We would like to apologise for any inconvenience this may have caused. We understand from the Lloyds, the Council's bank, that the problem has now been resolved.

 

Other Payment Methods

The following alternative ways to pay are costly for the Council and more environmentally damaging. They should be avoided, if at all possible, unless you are unable to pay by one of the above methods:

By cheque
Please try to avoid sending cheques. They are expensive to handle and there are better environmental ways to pay (above). Please ensure cheques are made out to Elmbridge Borough Council and send your payment to the |Civic Centre making sure your name/address and council tax or business rate reference number is written on the reverse of your cheque.

We regret we cannot accept post dated cheques. All cheques are generally banked on the day received

If you do not have a bank account or credit/debit card
You can buy a postal order from your local post office and send it to us at the |Civic Centre. Please ensure they are made out to Elmbridge Borough Council and send your payment to the |Civic Centre making sure your name/address and council tax or business rate reference number is accompanying your payment.

 

 

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