Elmbridge Museum User Questionnaire 2010 At Elmbridge Museum your views are important to us and we value your opinions.Your feedback will help us address your service needs. Many thanks for taking a few moments to answer the following questions

Section 1 - About Elmbridge Museum Q1 Have you visited Elmbridge Museum in the last:   3 months   2 years   6 months   More than 2 years 12 months   This is my first visit to the Museum

Q2 How often have you visited in this time period?   1- 3 time   8 - 10 times   4 - 7 times   10 plus

Q3 Which statement(s) best describes you? (Tick as many as applies)   I/We visit the Museum to view the temporary exhibitions   I/We visit the Museum to view the permanent exhibitions I/We visit the Museum to take part in the Family Fun Activities I/We visit the Museum to use the local history room resources I/We visit the Museum to do the Museum Trail I/We visit the Museum to buy local history books and shop items There was nothing of interest to me / or my children and I have not sought any further information After visiting the Museum, I have not been made aware of any other exhibition or activities at Elmbridge Museum I/We  like to know what activities are taking place at the Museum through reading local papers, website and advertising I/We think the Museum is an important community resource

Q4 How did you find out about Elmbridge Museum?   By chance on a visit to Weybridge   By chance visiting Weybridge Library I have always known it was there A school visit either by myself or by my children A visit from someone from the Museum Media coverage in the local paper or on the radio   Other, please state

Q5 Is there anything that would encourage you to visit the Museum? (Tick as many as apply)   Cafe   Locally made items sold in the Museum shop   Free parking   More activities for young people Interactive exhibitions   More attractive decoration / surroundings Art gallery   Extended opening hours Demonstrations   More/better advertising Discounts on other products / shops in the local area   Nothing   Other, please state

Q6 What subjects would be of interest to you for future exhibitions and learning activities? Please tick all that apply   Archaeology   Costume and Textiles   Local history   Natural history Family history   Science and Technology Pre-history   Food and Agriculture Art - drawings, illustrations, paintings   Transportation

Q7 How often would you like to see exhibitions change at the Museum?   Every 2 months   Every 6 months   Every 3 months   Don't know Every 4 months

Q8 How would you rate the following aspects at the Museum? (Please rate all that apply)   Very good Good Average Poor Very poor     Street Signage to Elmbridge Museum     Visibility of the Museum from the road     Attractiveness of entrance     Decoration     Facilities     Atmosphere     Opening hours     The shop     Staff helpfulness, knowledge and availability     Exhibitions     Activities for young people

Q9 Where have you seen the Elmbridge Museum advertised? (Please tick as many as apply)   Elmbridge Review   Local newspapers   Elmbridge Magazine   Other Museums Direct mail   Shout! Holiday activity brochures Radio   Local directory Museum website   Primary Times Exhibition posters   Libraries   Other, please state

Q10 How did you travel to the Museum on your most recent visit?   Car   On foot   Motorcycle   Bicycle Bus   Train   Other, please specify

Q11 Have you visited the Elmbridge Museum website?   Yes     No

Q12 How would you rate the website?   Very good   Good Average Poor Very poor

Q13 Do you have any comments to make about Elmbridge Museum's website?

Q14 Is there anything else you would like to tell us about Elmbridge Museum?

Section 2 : Equal Opportunities In order that Elmbridge Museum can continue to provide services of a multi-cultural nature, we would ask you to provide the following information. All information will be treated in the strictest of confidence. Q15 Are you   Male   Female

Q16 Please select your age group   up to 16   46 - 55   16 -25   56 - 65 26 -35   65+ 36 -45   Prefer not say

Q17 How many children do you have living with you in the following age groups? (please indicate the number of the boxes provided)   Under 2 years     2 - 4 years     5 - 12 years     Over 12 years

Q18 Do you have a long term significant disability that might influence your enjoyment of your visit at Elmbridge Museum?   Yes   No

Q19 If yes, how might we address your needs at Elmbridge Museum?

Q20 What is your ethnic group?   White British   Bangladeshi   White Irish   Any other Asian background Any other white background   Carribean White and Black Carribean   African White and Black African   Any other Black background Any other Mixed background   Chinese Indian   Other Ethnic group Pakistani   Prefer not to say

Section 3: Your details - Optional Q21 Name:   Q22 Address: Q23 Telephone number: Q24 Mobile telephone number: Q25 E-mail address:

Q26 Would you like to receive information from Elmbridge Museum and Elmbridge Borough Council's Leisure and Cultural Services? This information will not be passed onto other parties.   Yes, via email   Yes, via mail   Yes, via text messaging   No, I do not wish to receive any information

Thank you for taking the time to complete this questionnaire. If you would like more information regarding this survey please contact Embridge Museum on 01932 843573 or email ebcmuseum@elmbridge.gov.uk