Changes from 3 June

Changes to bin collections

What’s changing?

From 3 June, a new contractor will be emptying the bins in Elmbridge.  You’ll see new vehicles and staff who work for Amey and while your bins will still be emptied on the same day, there will be some small changes:

  • The collections now start slightly earlier, so you need to make sure that your rubbish, recycling and food waste bins are left on your property boundary from 6.30am.

  • You might find that your bins are being emptied at a different time of day.

  • A separate vehicle will collect your food waste, so that bin will be emptied at a different time to your rubbish or recycling bin.

Why are the changes happening?

The changes are the first phase of a new initiative which has seen Elmbridge’s waste services combined with three other local councils in Surrey to form Joint Waste Solutions. This new organisation will manage the new waste collection contract with Amey across all four areas and save around £2.5m a year whilst maintaining high quality services.

How will the savings be made?

Working together will enable more efficient and effective use of vehicles, depot facilities and route planning. In addition, access to advanced ICT solutions will provide better data to help improve our services and communications, which will help residents to recycle more.

Will there be further changes?

Residents will hear more about this from Joint Waste Solutions later in the year, including some exciting improvements to the current recycling service.

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