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If you disagree with our decision, you have three options: -
If you want us to look at our decision again, you must write to us within one month of the date of the decision, clearly stating why you disagree with our decision.
To do one of the above, please contact Customer Services on 01372 474060. Alternatively you can use our downloadable |Benefits Appeal Form.
Additional explanatory notes about disputes and appeals can be found by clicking here: |"Disagree with our decision?"
Please quote your reference number in any letters that you send.
If you need any advice or more information about our decision, please |email Customer Services or telephone them on 01372 474060.
Remember, you can also receive free, independent advice about benefits from your local |Citizens Advice Bureau at Walton on 01932 248660 and at Esher on 01372 464770.
Further information can also be found at |The Tribunals Service website.
Explanatory Notes: |"Disagree with our decision?"