Landlords

Advice for landlords

As a landlord, you have certain rights and responsibilities when you rent out your property to tenants.

Private Rented Sector News

We send out email bulletins aimed at residential landlords, property managers and letting agents to update on the latest national and local news in relation to the private-rented sector. The most recent edition of Private Sector News dated June 2017 is now available.

You can also still view the issue Private Rented Sector News dated April 2016.

If you want to be added to the mailing list please email us with your contact details.

Property conditions

We regulate housing and public health conditions in housing in the Borough.  We do this to make sure that residents have safe and healthy homes to live in.  We can take enforcement action against people that own, live in or rent properties.  We most commonly take action against landlords.  This usually follows complaints by tenants if they have not been able to resolve an issue with them.

As a landlord, we can take action against you if you fail to carry out essential repairs or maintenance to keep properties safe.  Priority is given to cases where tenants are being put at risk.

Property inspections and possible outcomes

If a tenant makes a complaint about their home or their landlord, we will usually inspect the property.  When doing this, we use the Housing Health & Safety Rating System (HHSRS) to identify what, if any, hazards exist and how serious these hazards are.

After an inspection, officers will decide on what type of action, if any, is appropriate.  There are six possible outcomes:

  • No further action – where, following an initial investigation, the complaint cannot be substantiated

  • Informal action – written warnings and / or providing advice, is usually the first option if there is a problem and those involved are willing to co-operate

  • Formal notices - we may issue formal notices, for example, to force a landlord to carry out repairs

  • Works in default – if essential works are not done by a landlord, we may do them instead to ensure safety and then recover the costs from the landlord.  We may still decide to prosecute the landlord

  • Cautions / interviews under caution – if we issue a simple caution but this is ignored by the alleged offender, we will review the case and decide if other action is required

  • Prosecution – before starting any prosecution proceedings, we must be satisfied that there is a realistic prospect of conviction and that it is in the public interest to prosecute

Where appropriate, we will seek to resolve problems through informal action, wherever possible.

Each case is considered on its merits and against the principles set out in our Private Sector Housing Enforcement Policy.

How we can help

As a private landlord, we can give you free advice on rental issues including:

Further information

If you are a landlord or tenant in Elmbridge and want further information or advice on property standards and the assistance that we can offer, please contact us.

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