Contact Details

Elmbridge Borough Council
Civic Centre,
High Street,
Esher,
Surrey,
KT10 9SD
Tel: 01372 474474
|General Enquiry

Noise and Hard Floor Surfaces

Image of shoes on hard flooringResearch has shown that the trend for installing hard flooring surfaces has led to an increase in noise disturbance to neighbours - particularly in apartments and flats. Such floorings include:

This can lead to significant stress for affected occupants, and tension and disputes between neighbours.

I'm thinking of installing laminate flooring, what should I do?

My neighbour has installed laminate flooring and I'm constantly disturbed by the noise of them walking, what should I do?

Contact the |Environmental Health & Licensing Division to discuss your specific complaint in more detail.

Further information

A guide entitled |Noise control from laminated and wooden flooring is available to download from the |DEFRA website.