Food Hygiene Ratings - Right of Reply

Under the Food Hygiene Ratings scheme, scoring will be mainly carried out on inspections that are within the authority inspection programme, or in circumstances described in the national code of practice for inspections outside the programme (e.g. where a complaint has been received). However, we recognise that the star ratings applied following an inspection are a 'snapshot' and only reflect the circumstances found at the time of the inspection and that these may change at any time. As the proprietor of the business you have a right to make a reply to the star rating applied following your inspection.

An |online 'Right of Reply' form is available for food business operators who wish to indicate that improvements have been made to their food business following their last primary inspection.

When to use this Facility

This option is only available to proprietors of food businesses and not the general public.