Elmbridge Bin Collection Service - Advice and Enquiries

New food waste collections for flats and communal properties
The new Elmbridge Bin Collection Service is now available to some of the 7,000 communal properties in Elmbridge. |Find out more about the service.
Report a missed bin collection
Collections take place any time after 7.00am so please have your waste ready. |If your collection is missed you can notify us using our online form
I have too much waste or recycling
We will only collect refuse or recycling from your wheeled bin. Refuse sacks or boxes placed alongside or on top of the bin will not be removed. You can take your excess waste to |a recycling centre (the tip) or |tell us your requirements - you may be able to get a bigger or additional bin.
Which bins do I put out and when?
Use our |My Elmbridge feature to find out your collection day. Simply enter your postcode or address and select the "My House" tab to identify your collection day details.
What can I put in my bin?
|Find out what can and cannot go in each of your bins.
Request a visit from a recycling advisor
|Make an appointment with an advisor who can help you reduce what goes into your rubbish bin by offering advice on what and how to recycle.
I need an extra or bigger bin
|Tell us your requirements or let us know if you |need a new or replacement bin
Where do I put my bins?
|Find out how to correctly present your bins for collection
My bin has gone missing
|Find out what to do if any of your bins have gone missing
What happens over Bank Holiday?
|Find out about Bank Holiday collection arrangements
What do I do if it appears that my property was damaged during collection?
|Find out what to do if it appears that the collection contractor may have damaged your property