Parking Enforcement

Enforcement is undertaken by NSL (formerly NCP) who have been appointed as the Parking Enforcement Contractor in Elmbridge. Their Civil Enforcement Officers (CEOs) undertake regular patrols in the Borough, both on and off street, and they are required to issue a parking Penalty Charge Notice (PCN) to any vehicle that they believe is parked in contravention of the parking regulations. Photographs may be taken of the vehicle at the time of the contravention.

Car Parks, Controlled Parking Zones and Waiting Restrictions

Elmbridge Borough Council operates off-street parking enforcement in a number of its public car parks in the Borough. At the same time the Council undertakes on-street parking enforcement of waiting restrictions (yellow lines) throughout the Borough and in Controlled Parking Zones (CPZs) in parts of Cobham, East Molesey, Esher, Hersham, Walton on Thames and Weybridge, on behalf of Surrey County Council who are the Highway Authority.

Examples where a Penalty Charge Notice (PCN) may be issued

• Parking on a double or single yellow line
• Failing to purchase and display a valid pay and display ticket
• Overstaying a maximum stay period
• Not parking wholly in a marked bay
• Not correctly displaying a disabled badge (the badge should be displayed with the serial number and expiry date clearly showing), accompanied by the time clock

If the Penalty Charge is not paid or challenged
If the penalty charge is not paid on or before the end of the 28 day period as specified on the Penalty Charge Notice or successfully challenged the Council may serve a Notice to Owner (NtO) on the owner of the vehicle requiring payment of the penalty charge. The owner can then make representations to the Council and may appeal to an independent adjudicator if those representations are rejected. The NtO will contain instructions for doing this. If you challenge the PCN but the Council issues a NtO anyway, the owner must follow the instructions on the NtO.

Clamping
The Council does not license or regulate any Wheel Clamping Operators, and does not undertake clamping in any of its pay and display car parks.

Generally all clampers who operate in the United Kingdom must have a licence issued by Security Industry Authority (SIA):

|Security Industry Authority
PO Box 1293
Liverpool
L69 1AX

Tel: 0844 892 1025. lines are open from 08.00 to 20.00 Monday to Friday.

The Citizens Advice Bureau also provide a |useful fact sheet on clamping on private land.