Community alarm and telecare

Community alarm and telecare

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Apply for a community alarm

This service is designed to help you feel safe and to reduce your risk of becoming a victim of crime. Also known as the ‘pendant alarm’ you can receive assistance in an emergency 24 hours a day at the touch of a button. This can put your mind at ease if you live alone or feel vulnerable.

How it works

By pressing the pendant, the alarm is activated and a call is automatically made to a care centre which is staffed 24 hours a day, 7 days a week. The caller can then speak through a loudspeaker to a specially trained operator, who will respond to their needs and organise appropriate assistance.  

What the services offers   

  • independence      
  • peace of mind for friends or family members

  • a round-the-clock commitment to client care


£3.90 a week or £50.70 quarterly.  There is no installation fee and regular maintenance checks are carried out free of charge.

Have you just been discharged from hospital?

If you have recently been discharged from hospital you could be entitled to a free trial of the community alarm.

This service is free for the first 12 weeks from being discharged from hospital under the CATS hospital discharge Scheme. After the 12 week period the normal weekly fee will be applied. There is no obligation to keep the alarm after this free period, but if you do not feel it is suitable to continue with the service then one of our specialists will remove the alarm at no additional cost.

For further information on this service please contact the Community Alarm and Telecare Team on 01372 474560.


As well as the pendant alarm we also provide a variety of telecare equipment such as smoke alarm, pill dispensers and falls detector. Our specialists can demonstrate and install the equipment on your behalf and can also link up several pieces of equipment to enhance your safety.

All this equipment is available to view at the Telecare Suite based at the Cobham Centre for the Community. The Telecare equipment is available to hire for a small free on a monthly basis alongside your community alarm system. Please note that Telecare is only available to those who have a community alarm.

For further information on some equipment provided view the telecare house.

We have launched a new piece of equipment called the Pathfinder GPS wristwatch.

The Pathfinder GPS (Global Positioning System) wristwatch allows people independence at home and whilst out and about, with GPS satellite tracking in the event of an emergency.

Pathfinder is a functional wristwatch, with additional features including:
•   24 hour monitoring, 365 days a year
•   Accurate GPS tracking
•   Two-way calling
•   SOS button for emergencies
•   Safe-zone technology-Pathfinder sends out alerts every time the wearer leaves and enters a designated area
•   Activity tracker that monitors movement throughout the day

The Pathfinder GPS wristwatch provides reassurance when it is needed the most. Pathfinder costs £25 per month, with no set up fees. For more information please contact 01372 474 560.

Independent living centre

The independent living centre is based at the Cobham Centre for the Community. A wide range of equipment such as jar openers, pill organisers and shower mats are on display to view and purchase.

We also have an independent living catalogue which outlines all equipment available to aid you through day to day life.

These items are all available to order from each of our seven Centres for the Community.

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