Unpaid council tax

Unpaid council tax

Reminders

If you receive a reminder, you have not paid your instalment on or before the day it is due.

If we don't receive the requested payment within seven days of the date of the reminder, after a further seven days you will lose your right to pay by instalments and a summons will be issued for the entire year's bill without any further notice.

Second reminder

If you receive a second reminder, you have not paid another instalment within seven days on or before the day it is due.

If we don't receive the requested payment within seven days of the date of the reminder, after a further seven days you will lose the right to pay by instalments and a summons will be issued for the entire year's bill without any further notice.

This will be your final chance; no further reminders will be issued throughout the council tax year.

Final notice

A final notice is sent when you have received and paid two reminders, and have fallen into arrears for a third time, the final notice is issued demanding the entire balance for the year.

You have already lost your right to pay by instalments, and if the entire year's balance is not paid within seven days a summons will be issued.

 Find out more details about the council tax summons

Free debt advice

Both the National Debtline and the Citizens Advice Bureau (CAB) offer free debt advice.  You can contact either the Walton-on-Thames branch of the CAB on 01932 248660 or the Esher branch on 01372 464770.

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