Compliments and Complaints
We aim at all times to provide efficient, effective and high-quality services. If you would like to praise or send your compliments to an employee or a team of the Council, |you can nominate them for an Elmbridge Hero Award, our employee recognition scheme.
We will respond positively and promptly to criticism and to suggestions for improving our services. A positive approach to handling complaints is a central part of our customer care policy - we care about the people of our Borough and want to listen to your views.
See |our information on customer feedback and complaints and the |list of contacts for details of to whom to complain
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Last Updated: 04/11/2009 17:00:18
