Find Out What We Do Weekly On Average For Our Residents

On average, every week Elmbridge does the following for its residents:

• Inspects over 200 building works underway in the Borough.
• Erects 6 new street nameplates.
• Sends out 660 letters inviting residents to comment on planning applications received by the Council.
• Gives advice to 180 visitors to its planning advice centre.
• Puts 1500 documents on its e-planning website.
• Visits 60 sites to check whether unlawful development is taking place.
• Cuts the grass in all its park and recreation grounds in summer.
• Checks the quality of water in the swimming pools 56 times.
• Collects litter in parks and recreation grounds 7 times.
• Sweeps and cleans children's play areas 7 times.
• Transports 1200 passengers over 2750 miles in its community transport vehicles.
• Delivers 1100 hot meals and 330 frozen meals to older people.
• Serves 1200 meals in its centres for retired people.
• Provides 560 high need day care places for physically frail older people and 60 places for people suffering from Alzheimer's and dementia.
• Visits 44 existing community alarm customers.
• Undertakes 110,000 collections of refuse, recycling, food and garden waste.
• Collects 700 tonnes of refuse and 400 tonnes of recycling and compostables.
• Removes 60 incidences of graffiti.
• Investigates 5 potentially abandoned cars.
• Sweeps 100 km of roads.
• Empties 400 litterbins.
• Cleans the high streets in towns and villages 6 times.
• Investigates 30 complaints of environmental pollution.
• Investigates 4 complaints of unsound food and 4 cases of notifiable diseases.
• Undertakes 20 pest control visits.
• Monitors 20 premises for food safety, workplace health & safety or smoke free compliance.
• Deals with 24 applications for a sale of alcohol, entertainment or taxi/private hire vehicle licenses.
• Determines 95 new housing benefit claims.
• Processes 160 changes of circumstances for existing claimants.
• Initiates 6 new investigations into alleged benefit fraud.
• Receives 1250 housing benefit queries.
• Carries out 25 housing advice interviews and prevents 2 families from becoming homeless.
• Deals with 15 new enquiries from private homeowners about home improvements and repairs.

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